FAQs

How can I contact Customer Support?

Please email mike@prairienature.com for customer support.  Be sure to include your name and email.

 Once I order, when will I get my products in the mail?

Your products will ship within a week after your order is placed.  For subscriptions, they will ship one week after your initial order is placed, the subsequently the first calendar week of each month.

 How can I become a Prairie Nature retailer?

We are always looking for new partners!  Please email mike@prairienature.com to learn more about our partnership opportunities.

How do I change my subscription, skip a month or cancel?

For this information please email mike@prairienature.com

When will I be billed for my subscription?

You will be billed the first week of each month prior to your order being shipped out.